GENERAL TERMS OF BUSINESS / TERMS OF DELIVERY
Guasha-articles are sold through our website on the internet. After placement of your order, you will receive an e-mail of confirmation with information regarding payment. Shipping costs are also included herein.
Products are made from natural products. Due to this, product colour(s) may vary slightly.
– Payment will be effected by means of payment in advance to bank account: IBAN:NL84ABNA0523844638 BIC: ABNANL2A in the name of Santai established in the city of Helmond.
– By iDeal
– By Paypal
We aspire to keep our delivery period as short as possible. Provided that the ordered products are in stock, this chiefly is the case within 5 weekdays after receipt of your payment.
Our orders are delivered by TNT Post and TNT goods-bearing service. In case of product delivery abroad, please take into consideration that his may take up more time than shipment within The Netherlands. Naturally, the delivery period depends on the particular destination of shipping.
Stated prices include VAT and exclude shipping costs. Shipping costs are charged for separately. A specification of these costs is found in your order.
Orders with a goods value exceeding € 150.00 (VAT excluded) will be free of shipping charge.
Orders with a goods value below € 150.00 (VAT excluded) will be subject to full charges. In case of abroad shipment, shipping costs are always charged.
Our shipping costs entail a fixed sum irrespective of the number of articles OR the number of shipments per order.
Outside of the EU, import- or customs duties, if any, are charged when the shipment arrives in the country of destination. The customer carries responsibility for these charges. Charges may vary from country to country. This sum will be charged by the customs service of the concerning country. If you would like to learn more about these charges, please contact the customs service of the concerning country.
DELAY DURING SHIPMENT:
Through your account, you will be able to view the status of your order. This status may be ‘shipped’ or ‘still being processed’. If the order in your account has the status of ‘shipped’, but you have not received anything, please wait for a couple of more weekdays. Exceptionally, TNT Post requires a few days to deliver your order instead of the usual 24 hours. If you still have not received your order after 5 working days (provided that you ordered within The Netherlands) please contact us. In order to help you more quickly, we kindly request you to state your order number in your e-mail.
COMPLETION OF THE ORDER:
All orders are dealt with in the order they come in. In case of 2 purchase orders of the same product the, the order first to arrive is dealt with first. LIABILITY: Guasha-Shop is neither responsible for any loss NOR any damage done to articles during shipment.
All customer information shall be used solely for the purpose of carrying out and dealing with orders. NEVER will customer information be provided to third-parties.